Course Features
- Lectures 53
- Quizzes 1
- Duration 2 hours
- Skill level Intermediate
- Language English
- Students 74
- Assessments Yes
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Introduction to Operational Management Fundamentals & System View of Operations
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Capacity Management
- Capacity Management
- What is Capacity?
- Measuring Capacity & Utilisation
- What Exactly is Capacity Building?
- Capacity Planning
- Measuring Capacity
- Capacity Utilisation
- Capacity Utilisation and Effects on Product and Profit
- Peak and Low Utilisation
- Full Utilisation and How to Increase Capacity Utilisation
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Work Flow Organisation
- Continuous, In Full on Time (IFOT), & Batch
- Work Flow
- Workflows and Workflow Management
- Workflow Characteristics
- Common Characteristics
- Workflow and Logistic Management
- DIFOT: Delivered In Full and On Time
- Data Collection Method
- Cost/Effort in Collecting the Data & Batch Processing
- Planning & Scheduling
- Operations Control and Loading
- Sequencing
- Scheduling
- Gantt Chart and Forward and Backward Scheduling
- Monitoring Workflow, How to Schedule Jobs and Priority Rules
- Scheduling for Service Organisations & The Theory of Constraints
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Resource Planning-HR Allocation and Engagement
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Health Safety & Environment (HS&E) - General Methods and Tools
- HS&E – Sustainable Operations and Quality Management
- Workplace Health and Safety
- Managing Risks to Health and Safety at the Workplace
- Managing Risks – Who Should be Covered
- Controlling the Risks
- What is Environmental Sustainability?
- Sustainable Operations Management
- Quality Management
- Total Quality Management (TQM)
- TQM Strategies for Improving Operations
- General Methods & Tools for Internal-External Interface
- Operations Management Versus Project Management
- Project Manager and Operational Management Skills
- Managing a Project
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Final Quiz